We are extremely pleased to announce that we are now offering educational programs for the Credit and Collections Industry. The Training Collaborative was founded by Owens & Associates in collaboration with experts in the Credit, Finance and Collection field. It was created to help all levels of credit professionals. These programs are geared towards the novice who is looking for additional training, the intermediate level looking to develop a career path, and the veteran who is looking at creating a succession program.
Each module comes with the recorded webinar and the power point handout. You have 90 days to complete the module. You must have internet access and speakers on your computer to access the recorded webinar.
We will be offering the following training programs, with many more programs being developed weekly.
Current Credit training programs include:
The Credit Department Role in the Organization
Introduction to Credit and Collections
Customer Service in Credit and Collections
Effective Communication in Credit and Collections
Credit Bureaus, Associations and Groups
Accounting Basics for Credit and Collections
Credit Checking Dos and Don’ts
Dealing with Difficult Situations
Credit Department Software
What Every New Credit Manager Needs to Know
Understanding Business Entities
Bad Debt Write-Offs
And new programs being added in the future!